Policies

Below are the library's most current policies and expectations

COVID-19 Preparedness and Response Plan   We are currently in Stage 5 

COVID-19 Policies and Procedures

Mask Expectations: Masks are OPTIONAL, but welcome. Patrons welcome inside our building and at programs with or without a mask, as of April 1st, 2022  but please respect the choices of others should they choose to wear a mask or not. Thank you for your patience and cooperation.
Patron Rules and Responsibilities: The Henika District Library supports the right of all individuals to use the library without discrimination and with the peace and safety of all people in mind. In order to properly maintain a clean, safe, and comfortable environment for its patrons and employees, the Staff and Board of Directors have set forth the following rules and responsibilities:
  • Unauthorized solicitation of patrons or staff is prohibited.

  • Snacks and beverages are permitted in the library provided patrons properly dispose of food wrappers and beverage containers.  Food and uncovered beverages are not permitted at the public computer area.

  • Library patrons are expected to respect the rights of others and behave considerately towards one another.  Threats, slurs, and insults will not be tolerated.

  • Volume should be kept at a level that does not interfere with other patrons using the library.  Patrons should use earphones/buds when on a personal device or the public computers and keep cell phone calls short and quiet.  If a call or conversation inside the library becomes too loud, patrons may be asked to step outside to finish their conversations before returning.

  • Patrons are financially responsible for damaged or missing materials.  It is illegal to improperly remove library materials or equipment.

  • Patrons must follow the Acceptable Computer Use Policy when utilizing library computers or wireless internet.

  • Patrons cannot remain in the library building after its regular closing hours.

  • Patrons are expected to wear proper attire, including a shirt and shoes, while inside the library.

  • Sleeping in the library is prohibited.

Patrons who violate these rules and responsibilities may be asked to leave the library for the remainder of the day.  Patrons who violate rules repeatedly may be temporarily trespassed from the library.   The police will be called if a patron endangers the safety and well being of another person on library property.
Adopted: 2/21/96
Revised: 12/13/18

Child and Vulnerable Adult Safety Policy: The Henika District Library strives to provide a safe, welcoming atmosphere for its patrons. Caregivers are responsible for the welfare and the behavior of children and/or vulnerable adults using the Henika District Library facilities. Although staff will always respond with care and concern, the Library is not responsible for the safety and comfort of unattended children or vulnerable adults. Henika District Library assumes no responsibility for children or vulnerable adults of any age left unattended at the library.  Parents and legal guardians assume all liability for damage done by their children or vulnerable adults to the library facility, equipment, and materials or any bodily injury that may occur.
Definitions
  1. “Child” means a minor under the age of 18. 
  2. “Vulnerable Adult” means an individual age 18 or over who, because of developmental disability, mental illness, physical disability or other similar reason (1) requires supervision or personal care or (2) lacks the personal and social skills required to live independently. 
  3. “Caregiver” means parents, guardians, or responsible assigned caregivers at least 12 years old.
Rules and Regulations Regarding Children
  1. All patrons, including children, are expected to comply with the Library's policies, including its Patron Behavior Policy. Caregivers shall review and be fully aware of all Library policies governing children, particularly the Internet Use Policy.
  2. Caregivers are responsible for the behavior and supervision of their children regardless of age while in the Library.
  3. Library Staff will not be expected to supervise or monitor children's behavior outside of the library’s policies.
  4. Children under 10 years of age must be attended by a caregiver while on the library premises. The caregiver shall remain in the Library at all times. If a child under the age of 10 is attending a Library sponsored program on the premises, the caregiver is to remain on the premises for the duration of the program. Exceptions are made on a case by case basis at the discretion of the Library Director.
  5. Children of any age who, because of developmental disability, mental illness, physical disability or other similar reason, require supervision or personal care shall be attended by a caregiver at all times.
  6. Children under the age of 6 must be within the visual contact of a caregiver at all times, including during programs and visits to the restroom.
  7. Staff will not be responsible if unattended children of any age leave the library premises alone or with other persons. Further, staff will not be responsible for children who may be asked to leave the Library if the child is in violation of Library policy.
  8. We request that all unattended children be picked up at least ten minutes before closing time if they require transportation. Caregivers need to be aware of when the Library closes.
  9. Children 10 years or older must know their parent or guardian’s telephone number and other contact information if they are unattended at the Library. It is a violation of Library policy not to come immediately and pick up your unattended child if the Library calls. 
Rules and Regulations Regarding Vulnerable Adults
  1. All patrons, including vulnerable adults are expected to comply with the Library's policies, including its Patron Code of Conduct Policy. Caregivers shall review and be fully aware of all Library policies, particularly the Internet Use Policy.
  2. Caregivers are responsible for the behavior and supervision of the vulnerable adult in their care while in the Library or on Library property.
  3. Vulnerable adults who are unable or unwilling to care for themselves or who do not have the ability to use the Library independently may not be left alone in the Library and must have adequate supervision while in the Library.
  4. Vulnerable adults who can understand and follow the Patron Code of Conduct Policy and who can care for themselves are allowed to be in the Library unattended. They should have contact information for someone who can assist them in an emergency.
  5. We request that all vulnerable adults be picked up at least ten minutes before closing time if they require transportation. Caregivers need to be aware of when the Library closes.
  6. Vulnerable adults must know their telephone number and other contact information if they are unattended at the Library. It is a violation of Library policy not to come immediately and pick up your vulnerable adult if the Library calls. 
Contact with Parent or Guardian for Unattended Child or Vulnerable Adult 
  • Library staff will attempt to contact a parent or legal guardian when:
    • The health or safety of an unattended child or vulnerable adult is in doubt.
    • The behavior of an unattended child or vulnerable adult violates Library policy.
    • The unattended child or vulnerable adult has not been met by a caregiver at closing time. An individual is considered an unattended vulnerable adult when he/she is not picked up by closing time and needs assistance procuring transportation.
  • If a caregiver cannot be reached within 5 minutes after closing or fails to arrive within a reasonable time after being contacted, Library staff will contact law enforcement officials to take charge of the situation involving the unattended child or vulnerable adult. Library employees are not permitted to transport an unattended child or vulnerable adult under any circumstances.
  • If the caregiver can be reached within 5 minutes after closing and arrives in a reasonable time, the staff member shall explain the Library’s policy and provide a copy of this Policy.
  • Two Library staff members shall remain with the unattended child or vulnerable adult until the caregiver or law enforcement arrive. 
Lost Children
  • At no time should children under the age of 6 be left in the youth area or any other area of the library out of view of their caregivers.  If it is determined that a child is lost or unattended, the child should be brought to a member of the supervisory staff.  That supervisor shall then try to identify and locate the parent(s) or responsible adult(s).  The following steps shall be followed:
    • The supervisor will walk through the building with the child.
    • If a parent or responsible adult is not found in the building, the child will stay in the company of the supervisor until the caregiver can be contacted by telephone.
    • When contact with the caregiver is made, the policy regarding lost or unattended children shall be explained, and they will be requested to pick up the child.
    • If the caregiver has not been located within fifteen minutes and cannot be reached by phone, or if the library is closing, the supervisor shall contact the City Police for further assistance.
  • If a caregiver cannot locate their child, an announcement should be made and staff members should block the exits.  All other available staff should search for the child in the building or on library grounds outside. If the child has not been located within ten minutes, a member of the supervisory staff shall contact the City Police for further assistance.  Once the police arrive, staff may resume normal duties.

Adopted: 4/21/92

Revised: 10/16/96

Revised: 8/12/98

Revised: 7/14/05

Revised: 4/16/15

Revised: 1/10/19

Revised: 9/13/22

 
Acceptable Computer Use Policy: Patrons must read and agree to this policy prior to using library computers or laptops. Certain restrictions exist with regard to computer use, including:
 
  • Library computers shall not be used for fraudulent or unlawful purposes.
  • Library computers shall not be used to access websites portraying graphic sexual acts or excessive violence and gore. While the library does use filters on its computer, there is no guarantee that objectionable material will not be viewed. It is therefore the responsibility of the patron to ensure that these websites are not accessed during their usage of the computers.
  • Children below the age of six must have a parent/guardian seated with them at all times in order to use library computers
  • Time limits are imposed by time limiting software. Time may be extended upon request of the patron if there are no others waiting.
Computer use and Internet access are privileges, not rights. If a user is found in violation of this policy, privileges will be suspended for the remainder of the day.  Repeated violations may lead to a one week suspension.

REMOTE DEVICES
Henika District Library provides access to remote devices that can be checked out for use outside of the library for any legal, educational, recreational or ethical purpose. Patrons must read and agree to this policy prior to using remote devices offered or circulated by the library including, but not limited to: hotspots, launchpads, e-readers and other devices predetermined by the library.

Certain restrictions exist with regard to device use, including:
  • Library devices shall not be used for fraudulent or unlawful purposes.
  • Library devices shall not be used to access websites portraying graphic sexual acts or excessive violence and gore.
    • Even when the library does use filters on its device(s), there is no guarantee that objectionable material will not be viewed. It is therefore the responsibility of the patron to ensure that these websites are not accessed during their usage of the device(s).
  • Library devices available for circulation must be checked out on an adult (18+) card and done so with a signed lending agreement for the specific device unless otherwise specified by the library.
  • Loan periods are imposed by the library and last for one week (seven days). The loan period may be extended up to once upon request of the patron if there are no others waiting.
    • ​Devices overdue by five (5) or more days will have service terminated until they are returned.
    • Devices overdue by more than 30 days will be billed to the patron for the full amount.
Device checkouts are privileges, not rights. If a user is found in violation of this policy, privileges will be suspended for a period determined by the director.

In addition to these restrictions, patrons must acknowledge that the library does not use filters on its remote devices unless specified. It is therefore the responsibility of the patron to monitor the content accessed and remain in accordance with the library’s acceptable use policy.
WIRELESS INTERNET ACCESS
The Henika District Library offers free, wireless Internet connectivity to the general public. The access point name for users is LIBRARY PUBLIC WIFI. Wireless users should be aware that the wireless internet is also filtered and the same acceptable computer use policies listed above apply when using library internet, even on personal devices. Use of the Library’s wireless network is at the user’s own risk. The Henika District Library assumes no responsibility for any damages, direct or indirect, arising from the use of the wireless network. The Library makes no warranties of any kind, whether expressed or implied, for the wireless Internet service provided.
Video Surveillance Policy: The Henika District Library is committed to protecting both the safety of the library, its materials, staff, and patrons as well as their privacy. The guidelines for various types of video surveillance in the library are as outlined below.

SECURITY CAMERAS - The library may have security cameras for the purpose of enhancing the physical security of the library, its property, staff, and users. However, the library must post signage on the entrances if security cameras are installed on the property giving notice to surveillance equipment. Only the library director will have direct access to the live and recorded footage as necessary for security purposes. The decision to disclose surveillance camera images will be made by the library’s director in consultation with the library board and the library’s legal counsel and only when necessary to protect the interests of the library and its staff and when it is permitted by the state library confidentiality statute. Data and/or media retained from the surveillance of said devices will be stored in a secure location and destroyed as soon as permitted by law, unless it is being used in legal action. 

USERS FILMING IN THE LIBRARY - Users filming in or on library property must:
  • Have the consent of everyone being recorded. 
  • Not film in such a way that disrupts library staff or other patrons.
  • Not compromise the safety or privacy of the library staff or other patrons.
  • Not harass library staff or other library patrons.
If the above guidelines are met, filming may only occur in patron allowed spaces. Filming in staff only spaces, behind desks, the director’s office, and in restrooms is strictly prohibited. Users filming are also expected to adhere to the library’s policies regarding Patron Rules and Responsibilities. Users found in non-compliance with these policies may be asked to stop filming and/or to vacate the premises. 
Special Collection Policies: Special items for circulation include, but are not limited to: Gaming Consoles, Launchpads, Chromebooks, Digital Cameras, and other materials deemed so by the library.
CIRCULATION
Patrons must read and agree to this policy prior to using or checking out any of Henika District Library’s Special Collection items. Certain restrictions and expectations exist with regard to item use, including:
  • In order to borrow a Special Collection item, a patron must have an adult (18+) Henika District Library card (or a card from a Lakeland Library) in good standing and must sign the corresponding item’s Lending Agreement.
  • Special Collection items are not available to be sent out for interlibrary loan.
  • Special Collection items must be returned to the Circulation Desk at Henika District Library. They cannot be placed in a book drop or returned to any other library.
  • A Special Collection item may be borrowed for 1 week (7 days) and may be renewed up to 1 time upon patron request unless another patron is waiting. 

 

BORROWER RESPONSIBILITY
Certain restrictions and expectations exist with regard to the borrowing patron’s responsibility, including:
  • Borrower is responsible for adhering to the library's Acceptable Use Policy regarding Remote Devices.
  • The library is not responsible for any costs incurred or damage to personal equipment while borrowers use the devices or for the security of connected patron devices.
  • The library does its best to provide clean and fully functional equipment, but is not responsible for unforeseen hardware or software failure.
  • Borrower is responsible for the safe-keeping and return of these items to the library in good working order and assumes liability for the equipment while it is in their care.
  • Borrower is responsible for damaged and/or missing pieces of the package as outlined in the respective item’s lending agreement.
Circulation Policies
  • Library Cards
  • Overdue Fines and Bills
  • Loan Periods
  • Interlibrary Loan and Reciprocal Borrowing
  • Lost and Missing Items
Collection Policies
 Citizen’s Request for Reconsideration of Library Material 
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